It's an enormously, enormously powerful experience … people were bowled over. We did all feel very uncomfortable at the beginning of the workshop, with the dance and the games, but what had happened by the end was that people had made a huge shift – there had been a real reframing of relationships. The whole thing about a business like this is the emotional maturity and the psycho-spiritual maturity of the people who we put in front of clients – and that really does make a difference to the bottom line.